**Terms and Conditions** **Last Updated:** October 29, 2025 Welcome to **The Quilt Company**. These Terms and Conditions govern your use of our website [www.thequiltco.com](https://www.thequiltco.com) and any purchases made through it. By accessing or using our Site, you agree to these Terms. Please read them carefully before placing an order. --- **1. General Information** 1.1. These Terms apply to all orders placed through our website. 1.2. By using our Site, you confirm that you are at least 18 years old or are using the Site under the supervision of a parent or guardian. 1.3. We reserve the right to update or change these Terms at any time. Changes will take effect when posted on this page. --- **2. Products and Descriptions** 2.1. We make every effort to describe our products accurately, including colors, textures, and measurements. However, actual colors may vary slightly due to differences in computer monitors and fabric dye lots. 2.2. All measurements, weights, and descriptions are approximate and provided for guidance only. 2.3. Fabrics are cut to order and may vary slightly within industry-standard tolerances (typically ±2%). --- **3. Pricing and Payment** 3.1. All prices are listed in U.S. dollars (USD) and include applicable taxes where required. 3.2. We reserve the right to change prices or promotions at any time without notice. 3.3. Full payment is required at checkout. We accept major credit and debit cards, as well as other payment methods listed on our Site. 3.4. Orders will not be processed until payment has been successfully received. --- **4. Orders and Availability** 4.1. All orders are subject to acceptance and product availability. 4.2. In the event that a product becomes unavailable after you have placed your order, we will notify you and offer an alternative item or a full refund. 4.3. Because fabrics are cut to your requested length, once cutting has begun your order cannot be cancelled, changed, or refunded except in the case of damage or error. --- **5. Shipping and Delivery** 5.1. We ship orders within the United States from our location in Franklin, North Carolina. 5.2. Shipping costs are calculated at checkout based on order weight and destination. 5.3. Delivery times are estimates and may vary depending on carrier performance, weather, or other factors outside our control. 5.4. Once shipped, we are not responsible for lost, stolen, or delayed packages. Risk of loss passes to you upon delivery to the carrier. --- **6. Returns and Refunds** 6.1. Fabrics cut to order (including by the yard) and custom items are **non-returnable** unless faulty or incorrect. 6.2. Pre-cut bundles, notions, and accessories may be returned within **14 days** of receipt if unused and in their original packaging. 6.3. If you receive a damaged or incorrect item, please contact us within **7 days** of delivery at **[jessica@thequiltco.com](mailto:jessica@thequiltco.com)** or **(828) 349-3433**. 6.4. Refunds will be issued to your original payment method once returned items are received and inspected. 6.5. Shipping fees are non-refundable unless we made an error. --- **7. Samples** 7.1. We encourage customers to order fabric samples before purchasing full yardage, as color and texture variations may occur. 7.2. Samples are provided for reference only and may differ slightly from the full bolt due to dye lot differences. --- **8. Intellectual Property** 8.1. All content on our Site—including images, logos, product descriptions, and text—is the property of **The Quilt Company** and is protected by U.S. copyright and trademark laws. 8.2. You may not copy, distribute, or reproduce any part of the Site without our prior written consent. --- **9. Limitation of Liability** 9.1. To the fullest extent permitted by law, The Quilt Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or products. 9.2. Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question. --- **10. Privacy Policy** Your privacy is important to us. Please review our [Privacy Policy](#) for information on how we collect, use, and protect your personal data. --- **11. Governing Law** These Terms are governed by and construed in accordance with the laws of the State of **North Carolina**, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of **Macon County, North Carolina**. --- **12. Contact Information** **The Quilt Company** 27 Macon Center Drive Franklin, NC 28734 📞 (828) 349-3433 📧 [jessica@thequiltco.com](mailto:jessica@thequiltco.com) 🌐 [www.thequiltco.com](https://www.thequiltco.com)